Human Capital Dilemmas


As a strategic asset, human capital poses critical challenges because it can often be hard to trace productivity to individuals (causal ambiguity or social complexity). This makes it hard to reward and motivate key people. Or, in this case, allows slackers to get away without working. One of my papers (Coff, 1997) addresses these management dilemmas directly.

Contributed by Russ Coff

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